Privacy Policy

Last Updated: September 3, 2026

At Zenith Cargos (“Zenith Cargos,” “we,” “us,” or “our”), we respect your privacy and are committed to protecting the personal information you provide when using our website, logistics services, shipment-management platform, mobile applications, and related services (collectively, the “Services”).

This Privacy Policy explains what information we collect, how we use and protect it, when we share it, and the choices you have regarding your personal information.

By accessing or using the Services provided by Zenith Cargos, you acknowledge that you have read and understood this Privacy Policy.

1. Information We Collect

Zenith Cargos may collect information directly from you, automatically through your use of our Services, and from third-party sources.

1.1 Information You Provide

Depending on how you use our Services, we may collect:

• Full name
• Company or business name
• Email address
• Telephone or mobile number
• Billing and shipping addresses
• Pickup and delivery addresses
• Account login information
• Payment and billing information
• Shipment and order details
• Package descriptions, dimensions, weight, and value
• Recipient and sender information
• Driver or carrier information
• Delivery instructions
• Customer service communications
• Documents uploaded to our platform
• Information submitted through quotation, booking, contact, registration, or inquiry forms

You should only provide personal information relating to another individual when you are authorized to do so.

1.2 Automatically Collected Information

When you access the Zenith Cargos website or applications, we may automatically collect certain technical and usage information, including:

• IP address
• Browser type and version
• Device type
• Operating system
• Approximate location
• Website pages visited
• Date and time of access
• Referring website
• Device identifiers
• Login activity
• Service usage and interaction data
• Error logs and diagnostic information

We may use cookies and similar technologies to collect some of this information.

1.3 Location Information

Where necessary to provide logistics and delivery services, Zenith Cargos may collect location information from drivers, vehicles, mobile devices, or other tracking technologies.

Location information may be used to:

• Track shipments
• Provide estimated arrival times
• Confirm pickup and delivery
• Optimize transportation routes
• Monitor fleet operations
• Improve delivery security
• Provide customers with shipment updates

Where required by applicable law, we will obtain appropriate consent before collecting precise location information.

2. How We Use Your Information

Zenith Cargos may use personal information for the following purposes:

• Creating and managing customer accounts
• Processing shipments and deliveries
• Providing transportation and logistics services
• Generating shipping quotations
• Scheduling pickups and deliveries
• Tracking shipments
• Communicating shipment status and updates
• Processing payments and invoices
• Providing customer support
• Verifying identity and preventing fraud
• Managing drivers, carriers, suppliers, and business partners
• Improving our website, applications, and Services
• Analyzing usage and operational performance
• Sending service-related notifications
• Sending marketing communications where legally permitted
• Maintaining the security and integrity of our systems
• Complying with legal and regulatory requirements
• Enforcing our agreements and policies
• Protecting the rights, property, and safety of Zenith Cargos, our customers, employees, and other individuals

We will not use personal information for purposes that are materially incompatible with the purposes described in this Privacy Policy unless permitted or required by applicable law.

3. Legal Bases for Processing

Where applicable law requires a legal basis for processing personal information, Zenith Cargos may process your information based on one or more of the following:

• Performance of a contract: When processing is necessary to provide services you requested.
• Legitimate interests: When processing is reasonably necessary to operate, improve, secure, and manage our business.
• Consent: Where you have provided consent to a specific use of your information.
• Legal obligations: When processing is necessary to comply with applicable laws, regulations, court orders, or governmental requests.
• Protection of vital interests: Where processing is necessary to protect an individual’s life or safety.

Where processing is based on consent, you may withdraw your consent at any time, subject to applicable legal limitations.

4. Sharing of Personal Information

Zenith Cargos may share personal information with trusted third parties when necessary to operate our business and provide our Services.

These parties may include:

• Delivery companies and carriers
• Drivers and transportation providers
• Warehouses and fulfillment providers
• Customs brokers and freight forwarders
• Payment processors
• Technology and cloud-service providers
• Customer-support providers
• Analytics providers
• Insurance providers
• Professional advisers, including lawyers, accountants, and auditors
• Government agencies and regulatory authorities
• Business partners involved in fulfilling your shipment
• Other service providers acting on our behalf

We require service providers that process information on our behalf to use appropriate safeguards and process information only as authorized.

Zenith Cargos may also disclose information where necessary to comply with legal obligations, respond to lawful requests, protect our rights, investigate fraud or abuse, or protect the safety of individuals.

5. Shipment and Recipient Information

Because Zenith Cargos provides logistics and transportation services, shipment information may contain personal information about individuals other than the account holder.

For example, a shipment may include the recipient’s:

• Name
• Address
• Telephone number
• Email address
• Delivery instructions
• Signature or proof-of-delivery information

Customers who provide information about other individuals are responsible for ensuring that they have an appropriate legal basis or authorization to provide that information and that required notices have been provided.

6. Payment Information

Payments made through Zenith Cargos Services may be processed by third-party payment providers.

Depending on the payment method, Zenith Cargos may receive limited payment information such as:

• Payment status
• Transaction ID
• Billing information
• Card type
• Last four digits of a payment card

We generally do not store complete payment-card numbers when payment processing is handled by a third-party payment processor.

Payment information is handled according to applicable payment-security requirements and the policies of the relevant payment provider.

7. Cookies and Tracking Technologies

Zenith Cargos may use cookies, pixels, tags, web beacons, and similar technologies.

These technologies may be used to:

• Keep you signed in
• Remember your preferences
• Maintain booking or account sessions
• Understand how visitors use our website
• Measure website performance
• Detect security threats
• Improve our Services
• Provide relevant advertising where permitted

You can adjust your browser settings to refuse or delete cookies. Some website features may not function properly if certain cookies are disabled.

Where legally required, Zenith Cargos will request consent before placing non-essential cookies or similar tracking technologies.

8. Marketing Communications

Zenith Cargos may send you information about our services, promotions, updates, and other business communications where permitted by law.

You can unsubscribe from marketing emails by using the unsubscribe link included in the message or by contacting us.

Even if you opt out of marketing communications, we may continue sending necessary service communications, such as shipment confirmations, delivery notifications, security alerts, invoices, and account-related messages.

9. Data Retention

Zenith Cargos retains personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including to:

• Provide our Services
• Maintain business and transaction records
• Resolve disputes
• Enforce agreements
• Prevent fraud
• Comply with tax, accounting, transportation, customs, and other legal requirements

The specific retention period may vary depending on the type of information and the purpose for which it was collected.

When personal information is no longer required, Zenith Cargos may securely delete, anonymize, or otherwise dispose of it in accordance with applicable law.

10. Data Security

Zenith Cargos takes reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, disclosure, alteration, loss, misuse, or destruction.

Security measures may include:

• Encryption
• Access controls
• Authentication procedures
• Security monitoring
• Network protections
• Employee access restrictions
• Regular system maintenance
• Backup and recovery procedures

However, no method of transmitting or storing information over the internet is completely secure. Therefore, Zenith Cargos cannot guarantee absolute security.

11. International Data Transfers

Depending on where our customers, employees, service providers, and business partners are located, personal information may be processed or stored in countries other than the country in which it was originally collected.

Where required by applicable law, Zenith Cargos will implement appropriate safeguards for international transfers of personal information.

12. Your Privacy Rights

Depending on your location and applicable law, you may have certain rights regarding your personal information.

These rights may include the right to:

• Request access to personal information we hold about you
• Request correction of inaccurate or incomplete information
• Request deletion of your personal information
• Request restriction of certain processing
• Object to certain processing activities
• Withdraw consent where processing is based on consent
• Request a copy of certain personal information in a portable format
• Opt out of certain marketing communications
• Lodge a complaint with an applicable data-protection authority

These rights may be subject to legal exceptions and limitations.

To exercise your rights, contact Zenith Cargos using the information in the Contact Us section below.

We may need to verify your identity before processing certain requests.

13. California Privacy Rights

If you are a California resident, applicable California privacy laws may provide you with additional rights regarding your personal information.

Depending on the circumstances, you may have rights to:

• Know what categories of personal information we collect and use
• Request access to certain personal information
• Request deletion of personal information
• Request correction of inaccurate personal information
• Opt out of certain sales or sharing of personal information
• Limit certain uses of sensitive personal information, where applicable
• Receive equal service and pricing regardless of exercising applicable privacy rights

Zenith Cargos will not unlawfully discriminate against you for exercising your privacy rights.

To submit a California privacy request, contact us at [Privacy Email Address].

14. Children’s Privacy

Our Services are not intended for children under the age of 13, or any higher minimum age required by applicable law.

Zenith Cargos does not knowingly collect personal information from children in violation of applicable law.

If you believe that a child has provided personal information to us, please contact us so that we can take appropriate action.

15. Third-Party Websites and Services

Our Services may contain links to third-party websites, applications, payment services, tracking services, or other platforms.

Zenith Cargos is not responsible for the privacy practices, content, security, or policies of third parties.

We encourage you to review the privacy policies of third-party services before providing them with personal information.

16. Business Transfers

If Zenith Cargos is involved in a merger, acquisition, financing, reorganization, sale of assets, bankruptcy, or similar transaction, personal information may be transferred as part of that transaction.

Where required by applicable law, we will provide appropriate notice regarding such changes.

17. Do Not Track

Some browsers provide a “Do Not Track” setting. Because there is currently no universally accepted standard for responding to such signals, our Services may not respond to all Do Not Track signals unless required by applicable law.

Where legally required, Zenith Cargos will honor applicable browser-based or global privacy-control signals.

18. Changes to This Privacy Policy

Zenith Cargos may update this Privacy Policy from time to time to reflect changes to our Services, business practices, technology, or legal requirements.

When we make changes, we will update the Last Updated date at the top of this page.

If we make material changes, we may provide additional notice where required by applicable law.

Your continued use of our Services after an updated Privacy Policy becomes effective means that you acknowledge the updated policy.

19. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or the way Zenith Cargos handles personal information, please contact us:

Zenith Cargos
Email: admin@zenithlogisticcargos.com

For privacy-rights requests, please include sufficient information for us to understand and process your request.

20. Governing Law

This Privacy Policy shall be interpreted in accordance with applicable privacy and data-protection laws.

Nothing in this Privacy Policy is intended to limit any privacy rights that you may have under applicable law.